All too often clients are being bombarded with requests to renew either existing domain names and/or new domain names (relevant to their business) from other domain name registration businesses that are not related to the current registration. This can be confusing and concerning, especially as the paperwork is often received in the form of an invoice or a bill. It can also frustrate clients, as most often they have paid for a registration for their domain name with GOOP for a period of two years, and they are aware that the renewal is handled by GOOP.
First and foremost, when you receive these in the mail and/or via email, in most cases you can safely assume it is spam email or junk mail. There are many domain name registration businesses spruiking for unsolicited business. We stress the importance of NOT paying these invoices and ignoring the notices.
If you have a GOOP website, your domain name is owned by you but often registered with Melbourne IT. GOOP is a registered re-seller of Melbourne IT. All domain name registrations and renewals are managed on your behalf by GOOP.
Contact us if you are at all concerned, otherwise ignore all requests.